FAQ
Frequently Asked Questions
Everything you need to know about our luxury bath fixtures, shipping, warranties, and showroom visits.
Shipping & Orders
Orders are processed within 1–2 business days. We offer FREE SHIPPING on all orders over $99. Standard delivery typically takes 3–5 business days, and you will receive a tracking link via email as soon as your package dispatches.
All fragile items (mirrors, glass shelves, and ceramic basins) are shipped in reinforced, shatterproof drop-tested packaging. In the rare event of transit damage, simply email photos to service@avyloliving.com within 48 hours, and we will send a free replacement immediately.
Products & Installation
Yes, all Avylo Luxury Bath faucets, shower towers, and vanity connections are engineered to fit standard NPT/G 1/2" plumbing setups commonly used in US, UK, and European homes. Detailed installation manuals and standard fitting hardware are included in every box.
Our LED mirrors come with a standard plug for easy outlet installation or can be hardwired directly into a wall switch by a qualified electrician. The built-in touch sensor controls power, dimming, and the heated anti-fog pad with a simple tap.
Showroom & Warranty
Yes! We invite you to visit our physical showroom where you can test our smooth-operating faucets, touch the premium finishes, and speak face-to-face with our design specialists. Check our About Us page for showroom details.
We offer a 30-day hassle-free return policy and a 2-year warranty covering manufacturing defects on all fixtures, faucets, and electronic components. Your satisfaction is guaranteed.