FAQ

AVYLO LUXURY BATH HELP CENTER

Frequently Asked Questions

Everything you need to know about our luxury bath fixtures, shipping, warranties, and showroom visits.

Shipping & Orders

Orders are processed within 1–2 business days. We offer FREE SHIPPING on all orders over $99. Standard delivery typically takes 3–5 business days, and you will receive a tracking link via email as soon as your package dispatches.

All fragile items (mirrors, glass shelves, and ceramic basins) are shipped in reinforced, shatterproof drop-tested packaging. In the rare event of transit damage, simply email photos to service@avyloliving.com within 48 hours, and we will send a free replacement immediately.

Products & Installation

Yes, all Avylo Luxury Bath faucets, shower towers, and vanity connections are engineered to fit standard NPT/G 1/2" plumbing setups commonly used in US, UK, and European homes. Detailed installation manuals and standard fitting hardware are included in every box.

Our LED mirrors come with a standard plug for easy outlet installation or can be hardwired directly into a wall switch by a qualified electrician. The built-in touch sensor controls power, dimming, and the heated anti-fog pad with a simple tap.

Showroom & Warranty

Yes! We invite you to visit our physical showroom where you can test our smooth-operating faucets, touch the premium finishes, and speak face-to-face with our design specialists. Check our About Us page for showroom details.

We offer a 30-day hassle-free return policy and a 2-year warranty covering manufacturing defects on all fixtures, faucets, and electronic components. Your satisfaction is guaranteed.

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